Question 1

Where Can I Find Software Downloads?

Accepted Answer

Latest Software Downloads

The latest versions of the Central Control Server, Central Control Server Admin, Client Viewer for windows, The Encoder and viewer apps for Android can be found on the following page: https://www.videosoftglobal.com/downloads/

Question 2

How to Install the Edge Services Gateway With Optionsl HDMI Input

Accepted Answer

The Edge Services Gateway (ESG)

Requirements: A Pi4 with Raspbian OS (32bit) installed with** ssh** running and connected to the internet for the Videosoft software download.

Installation:

Using a terminal on the desktop or use ssh to connect to the Pi4

Type these commands in the terminal/ssh session: cd ~ wget -O VSinstall.sh download.videosoft.live/VSinstall.sh chmod +x VSinstall.sh sudo ./VSinstall.sh VSG-200

Web interface configuration:

Once installed you will be able to configure the gateway via a web browser using the Pi’s IP address on port 8080. From the desktop open a browser and point it at 127.0.0.1:8080

Using the web interface we will need to make some changes to the initial settings.

On the CCS tab you will need to change the following: • Hostname = demo.videosoft.live • Adaptive Video Encoding = Yes • Optimised Bandwidth Detection = Yes Please, save all changes before moving away from the page.

On the SOURCES tab you will need to delete the shipped source and add the capture device using the PDF attached. Note: recording is not available for file based sources.

On the STREAMS tab you should access each stream and enable hardware encoding. Remember to save after each change.

Once this is complete you will need to restart the software. This is done by clicking restart on the STATUS page.

USB capture device:

The HDMI device we have tested with can be purchased using the link below. https://www.amazon.co.uk/gp/product/B08FCFRRQT/ref=

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